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Frequently asked Questions

How does check-in work?

After you have paid or handed in your voucher at our office, your pilot will meet you. He will accompany you to the helicopter. You are welcome to take photos. You may also bring accompanying persons with you to photograph or film you in front of the helicopter and during take-off. Please follow the instructions of the staff, as you will be within the airport security zone during this time. Smoking in the hangar and the outdoor area with terrace is strictly prohibited.

Your pilot will inform you about the most important rules of conduct around the helicopter and about the functions of the doors, seat belts and headsets. You will then take your seat in the helicopter so that the flight can begin.

What do I need to consider in terms of clothing?

In principle, the outside temperature can be used as a guide. Our helicopters are of course heated. In addition, each helicopter has enough storage space to take a jacket with you if necessary. We recommend closed shoes.

For flights with glacier landings, mountain or hiking boots and warm, windproof clothing are required.

How can I pay for my helicopter flight?

You can pay for our helicopter flights, vouchers & store items online on account or by card. Cash payment is also possible on site.

We accept the following means of payment:

  • Postcard
  • Visa
  • Mastercard
  • EC debit card
  • Twint

Please note that flights must always be paid for before departure.